If you don’t know the IP addresses of your IQOYA X/LINK-LE Eth ports and if you do not want to reset it to factory settings, here is how you can retrieve the IP addresses: Insert an empty, formatted SDHC card in the front panel SD card reader. Restart IQOYA by powering it OFF/ON. Remove the SDHC card once startup is completed, insert it in the SD card reader of a PC to read the ip_addresses.txt file.

IQOYA X/LINK supports any SDHC cards (max capacity 32 Gbytes). Please note that SDXC cards (>=64 Gbytes) are not supported.

IQOYA firmware are not directly available from our website. Our Tech support team or sales team will be happy to help you, get in touch with them here . You may however find the up to date firmware release notes from the support page of your IQOYA product on the Digigram WEB site.

Go to the product web page and click onthe question mark. Then if you click on "Help" the user's manual will be downloaded in .pdf format.

IQOYA X/LINK codecs support the standard AES67 compatibility profile: Linear 24-bit PCM, 48 kHz, 1 ms packet, one or 2 channels

When the driver is installed, the DHS software (Digigram Hardware Settings" is installed. Just run that software to have access to the IN/OUT level adjustments.

In the DHS you have to set the clock to AES/EBU Sync to be able to select the AES input.

We face issues on the HP computer with the DMA management. To avoid BSOD, you have to disable the DMA protection in the BIOS

We identified that some recent Hewlett-Packard computers (HP Z1 G6, HP ProDesk 400 G7, HP Elitedesk 800 G6, HP ProDesk 600 G6 Microtower PC, HP Z2 G8 Tower Workstation, HP ProLiant DL360, HP Proliant DL380) don't boot with VX, PCX and LX-MADI PCIe sound cards. This is due to a problem with the recent HP motherboard incompatible with the PCIe bridge used on the cards. HP has fixed this with a BIOS update available on support.hp.com./

If you encounter similar problems with other HP references, kindly check the support.hp.com  website for individual BIOS updates since there is no constant firmware available for all of these models.

At first you can try to reset it to the factory settings by pressing 5 seconds with a tip in the hole which is in the middle of the PYKO front panel. If it not fix the issue, ask for the PYKO rescue procedure to the technical support team.

PYKO-out is able to play a playlist stored on a USB memory stick.

This stick can be connected either to the front panel USB port, or to the internal USB port.

These two USB ports can’t be used simultaneously.

The USB stick must be FAT 16 formatted.

The firmware to be used is the Playout-extended firmware.

The playlist must be an m3u playlist, and its name has to be entered in the URL field of the decoding priority 2 or decoding priority 3 (example: backup-playlist.m3u).

The mp3 sound files and playlist files (stream priority 3) must be located in the /bk directory of USB stick.

The playlist and audio file names must have a maximum of 24 characters.

The safe characters are pure ASCII letters (a-z A-Z), digits (0-9) and underscore (_).

The playslit is played when no audio source is available on the previous decoding priority(ies).

You may want to check the power supply connector on the rear panel of PYKO (PWR connector). The conductive core of this connector is split in two parts: insert a thin device (like a screwdriver) between the two parts of the conductive core to slightly enlarge the space and minimize the risk of unexpected ON/OFF cycles due to too little space between these parts.

The parameters of the stream(s) to be decoded have to be configured from the Audio menu, stream priority 1, stream priority 2, stream priority 3 WEB pages.

The URL field allows declaring the stream to be decoded on the selected priority.

For receiving a unicast stream (point to point link) the syntax is: rtp://0.0.0.0:port>. Example: rtp://0.0.0.0:5400. For receiving a multicast stream (point to multipoint link) the syntax is: rtp://multicast IP@:port>. Example: rtp://224.10.0.1:5400.

The latency value is selectable from 1 to 10. This value is to be set according to the network jitter and the audio format. In MPEG audio format, this value must be set to a minimum value of 6.

For other formats (PCM, G711), this latency parameter can be set to low values on high quality network (low jitter). PYKO-out displays in real time the jitter-margin on its WEB page. Adjust the Latency value so that the displayed jitter margin value remains higher than 0.

The AAC audio compression is supported by PYKO-out only with the firmware “Playout-extended”. Supported AAC flavors are AAC-LC, HE-AACv1 (limited to 32 kHz), and HE-AACv2 (limited to 32 kHz). The AAC must be in ADTS mode. The RTP payload must be 126. Note that PYKO-in does not support AAC encoding.

The PYKO OUT EXTENDED firmware decodes a stream from Shoutcast or Icecast servers. The supported formats are MPEG and AAC. Type the URL provided by the web radio server. Example: http://stream.ouifm.fr/ouifm-high.mp3

Yes, the constant bit rate and the variable bit rate are supported for MP3, from streams and files.

The UAX220 driver is embedded in Windows OS. The card is automatically recognized.

Yes, the USB audio card is detected as Core Audio device and can be used with Mac computers.

The best way is to use Wireshark and directly connect your LX-IP card to your computer, after setting a capture filter to exlude your PC's IP address to narrow the displayed messages.

ALP cards are supported under the following Linux distributions, from the mentioned versions:

• Ubuntu:
     ver. 20.04 - kernel 5.15
     ver. 22.04 - kernel 6.5
• Debian 11 - kernel 5.10
• Debian 12 - kernel 6.1
• RHEL 9 kernel 5.14

In case you need to run the driver under another Linux distribution, please contact Digigram to get
the source code. If  you experience issues for compiling / running the driver on your Linux distribution, we
propose a service to provide you with the appropriate driver; please contact Digigram.

Make sure that you downloaded the lasted driver on our website. Indeed, from time to time we have to make component updates that require a new driver.

The following distributions are supported : Ubuntu LTS / Debian LTS / CentOS 7 For other Linux distributions, we can propose a service for providing an adequate compiled and installable driver package.