q&A
X/Link
How/where to find IQOYA X/LINK-LE's IP address?
If you don’t know the IP addresses of your IQOYA X/LINK-LE Eth ports and if you do not want to reset it to factory settings, here is how you can retrieve the IP addresses: Insert an empty, formatted SDHC card in the front panel SD card reader. Restart IQOYA by powering it OFF/ON. Remove the SDHC card once startup is completed, insert it in the SD card reader of a PC to read the ip_addresses.txt file.
What type of SD card can I use with the IQOYA X/LINK range?
IQOYA X/LINK supports any SDHC cards (max capacity 32 Gbytes). Please note that SDXC cards (>=64 Gbytes) are not supported.
Where can I find new firmware for the IQOYA range ?
IQOYA firmware are not directly available from our website. Our Tech support team or sales team will be happy to help you, get in touch with them here . You may however find the up to date firmware release notes from the support page of your IQOYA product on the Digigram WEB site.
Where can I find IQOYA user's manual ?
Go to the product web page and click onthe question mark. Then if you click on "Help" the user's manual will be downloaded in .pdf format.
What AES67/Ravenna profile is supported by IQOYA X/LINK codecs?
IQOYA X/LINK codecs support the standard AES67 compatibility profile: Linear 24-bit PCM, 48 kHz, 1 ms packet, one or 2 channels
Sound cards
Which Linux Distribution are supported by ALP sound cards ?
ALP cards are supported under the following Linux distributions, from the mentioned versions:
- Ubuntu:
ver. 20.04 - kernel 5.15
ver. 22.04 - kernel 6.5 - Debian 11 - kernel 5.10
- Debian 12 - kernel 6.1
- RHEL 9 kernel 5.14
In case you need to run the driver under another Linux distribution, please contact Digigram to get
the source code. If you experience issues for compiling / running the driver on your Linux distribution, we
propose a service to provide you with the appropriate driver; please contact Digigram.
My sound card is not detected by Windows
Make sure that you downloaded the lasted driver on our website. Indeed, from time to time we have to make component updates that require a new driver.
